Terms & Conditions

Last updated: May 6, 2026

📋 Acceptance of terms

By accessing and using the OpenTheWish | Refund Success Checker website (openthewish.com) and the refund estimation tool, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or tool.

🔧 Description of service

Our tool provides an automated estimate of refund success probability based on user inputs (platform, reason, timing, etc.) and publicly available refund policies. It also generates sample email scripts and action steps. The tool is provided “as is” and “as available” without any representations or warranties of any kind.

🧑‍⚖️ User responsibilities

You agree to:

  • Use the tool only for lawful purposes and in compliance with all applicable laws.
  • Not attempt to reverse‑engineer, copy, or misuse the tool’s underlying logic.
  • Not use the tool in any way that could damage, disable, or impair our website.
  • Verify any information (refund policies, contact details) independently before taking action.
  • Accept that the success score is an estimate and not a guarantee of any refund outcome.

🚫 Prohibited conduct

You may not:

  • Use the tool to harass, threaten, or impersonate any person or entity.
  • Submit false or misleading information with the intent to manipulate the tool’s output.
  • Access our website through automated means (bots, scrapers) without permission.
  • Use the email scripts for fraudulent claims or illegal activities.

📄 Intellectual property

All content on this website – including the tool’s design, text, graphics, logos, and underlying rule engine – is the property of OpenTheWish and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

You are granted a limited, non‑exclusive, revocable license to use the website and tool for personal, non‑commercial purposes only.

⛔ Limitation of liability

To the fullest extent permitted by law, OpenTheWish and its owners, affiliates, and contributors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the tool, including but not limited to:

  • Loss of money, refund opportunities, or time.
  • Damages resulting from denied refunds or disputes with third parties.
  • Inaccuracies or delays in the tool’s output.

Your sole remedy is to discontinue using the tool.

🔄 Modifications to terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page, with a new “Last updated” date. Your continued use of the website constitutes acceptance of the revised terms.

⚖️ Governing law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any legal action arising from these terms shall be brought exclusively in the courts of [Your Jurisdiction].

📧 Contact for legal matters

If you have any questions about these Terms & Conditions, please contact us at:

Email: legal@openthewish.com (placeholder – replace with your real email)

Or via our contact form.

By using the Refund Success Checker, you acknowledge that you have read, understood, and agree to these Terms & Conditions.